Privacy Policy
Last updated: 02-23-26
Pandora Flowers (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
When you place an order, contact us, or interact with our website, you may provide personal information such as:
Full name
Email address
Phone number
Billing and delivery address
Order details and preferences
Messages or notes submitted with your order
b. Automatically Collected Information
When you browse our website, we may automatically collect certain information, including:
IP address
Browser type and device information
Pages visited and time spent on the site
Referring website or traffic source
This information is collected using cookies and similar technologies to improve website performance and user experience.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill orders
Provide delivery or pickup services
Communicate with you regarding your order
Respond to customer service inquiries
Improve our website and services
Send updates, promotions, or information related to our services (you may opt out at any time)
3. How We Share Your Information
We do not sell your personal information.
We may share your information with trusted third parties only as necessary to operate our business, including:
Payment processors
Delivery partners
Website hosting and e-commerce providers (such as Wix)
Analytics or marketing service providers
These third parties are authorized to use your information only as necessary to perform services on our behalf.
4. Payment Information
All payment transactions are processed through secure third-party payment providers. Pandora Flowers does not store or have access to your full payment card details.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable essential website functionality
Analyze website traffic and performance
Improve user experience
For more information, please review our Cookie Policy.
6. Data Retention
We retain personal information only for as long as necessary to:
Fulfill orders
Comply with legal and accounting requirements
Resolve disputes
Enforce our policies
7. Your Privacy Rights
a. General Rights
You may request to:
Access the personal information we have about you
Correct inaccurate information
Request deletion of your personal information, subject to legal obligations
b. California Privacy Rights (CPRA)
If you are a California resident, you have the right to:
Know what categories of personal information are collected
Request deletion of personal information
Opt out of certain data-sharing practices
Pandora Flowers does not sell personal information as defined under California law.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.
10. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Pandora Flowers
📍 9600 Sunset Dr, Miami, FL 33173
📧 sales@pandoraflowershop.com
📞 (305) 849-6894